Customer success and team member success are tied tightly together. Here's how we’re making this dual success possible, specifically when it comes to staffing.
Forging an agency identity and sticking to it is grueling. It’s something that every agency struggles with from time to time.
Five Axelerant team members traveled from around the world to attend DrupalCon Baltimore.
The value of web maintenance is often underestimated—and it shouldn't be.
Website performance optimization and staffing challenges aren't mutually exclusive. This is why your website performance issue could be a people problem.
The Drupal maintenance contract is as old as tech support and maintenance services. How do you get the most out of yours?
It's time to find a Drupal support and maintenance provider you're confident with investing in. Let's approach website support and maintenance with ROI in mind.
Here are eight negative and repetitive support and maintenance red flags which read: you've outgrown your website support team.
Support is an afterthought for the Drupal company supporting your platform, if customer success isn't part of their vocabulary and practices.
In November 2016, we continued to evolve our Open Source platform support service and sponsored an international DrupalCamp.
Axelerant's website support service wasn't where it needed to be. Now it's getting there. I had a discussion with our leadership on these changes.
October 2016 meant gearing up for "Axelerant Flow," the adoption of better tools for better results, and of course, Open Source community involvements.