Support Plans

  • Bronze

    Bronze

    • Weekly Security Updates
    • Monthly Software Updates
    • Standard Escalation Plans
    • Standard Monitoring
    • Quarterly Status Calls
    • Standard System Audits
  • Iron

    Iron

    • 40 Monthly Hours
    • 1 Month Carry Forward Unused Hours
    • Weekly Security Updates
    • Monthly Software Updates
    • Standard Escalation Plans
    • Standard Monitoring
    • Quarterly Status Calls
    • Standard System Audits
  • Silver

    Silver

    • 100 Monthly Hours
    • 2 Months Carry Forward Unused Hours
    • Weekly Security Updates
    • Bi Weekly Software Updates
    • Dedicated CSM
    • Standard Escalation Plans
    • Standard Monitoring
    • Multi Site Support
    • Quarterly Status Calls
    • Standard System Audits
  • Gold

    Gold

    • 200 Monthly Hours
    • 3 Months Carry Forward Unused Hours
    • Weekly Security Updates
    • Weekly Software Updates
    • Dedicated CSM
    • Custom Escalation Plans
    • Advanced Monitoring
    • Multi Site Support
    • Bi Weekly Status Calls
    • Advanced System Audits
  • Titanium

    Titanium

    • 400 Monthly Hours
    • 4 Months Carry Forward Unused Hours
    • Weekly Security Updates
    • Weekly Software Updates
    • Dedicated CSM
    • Custom Escalation Plans
    • Custom Monitoring
    • Multi Site Support
    • Weekly Status Calls
    • Custom System Audits


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