Flexible Support For Agencies

Custom Continuous Delivery

We create and maintain backlogs which flow from business goals. Our team works on prioritized releases in tandem with a specified point of contact for updates and upgrades.We create and maintain backlogs which flow from business goals. Our team works on prioritized releases in tandem with a specified point of contact for updates and upgrades.

Cost Effectiveness

As our strategic partner, your agency ultimately secures lower overhead costs with more time and resources to deliver high-value services to your end-clients.

Success Management

Axelerant has adopted a success-focused everything—from the experience and enablement of our employees to dedicated Success Managers for all agency accounts.

Scalable Capabilities

We grow with your needs. Meaning the entire Axelerant delivery team of diverse specialists with experience across multiple technologies is here to support and scale.

Tech Stack Diversity

Our expertise is not limited to Drupal. We’re steeped in experience working with various Open Source technologies, integrations, and coding languages.

Service Level Agreements

Axelerant adheres to custom SLA’s with agencies to ensure issues are handled proactively, with set priority levels. We’re committed to turnaround expectations.

Multi-Channel Communication

Axelerant employs industry standard communication and workflow tools like Slack and JIRA, but our means are your preferred systems—specified channels and tools only.

Diverse Platform Support

Your end-clients can be hosted anywhere. We offer support for application level requests on platforms like Acquia, Pantheon, Platform.sh, AWS, and others.

Domain Experience

Collective expertise in different industries over the course of 12 years of collaborations has us acquainted with multiple end-client fields. We use this only to your advantage.

Application Onboarding

• Explore Drivers 
• Implicit & Quality Expectations
• Desired Outcomes
• Vision Mapping
• Collaborative Review

Site Audit

• Review Development & Deployment 
• Best Practices Adoption
• Review Local Setup & Environment
• Consulting For Value Add 
• Technical & Functional Knowledge Transfer

Workflow Tailoring

• Workflow Assessment
• Defined Checkpoints, Integrations 
• Service Level Agreements Defined 
• Accessibility & Reporting 
• Continuous Service Improvement 

Corrective (Event-Driven Operations)

• Workflow Assessment
• Review & Adoption 
• Local Setup
• Value Consulting
• Knowledge Transfer

Adaptive (Plan-Driven Operations)

• Error Correction
• Capability Enhancement
• Remove Obsolete Capabilities
• Ensure Usability 
• Optimization