How can Axelerant help? 

We provide flexible services which enable agencies to strategically focus.

Custom-Continuous-Delivery
Custom Continuous Delivery

We create and maintain backlogs which flow from business goals. Our team works on prioritized releases in tandem with a specified point of contact for updates and upgrades.

Cost-effectiveness
Cost-effectiveness

As our strategic partner, your agency ultimately secures lower overhead costs with more time and resources to deliver high-value services to your end-clients.

Success-Management
Success Management

Axelerant has adopted a success-focused everything—from the experience and enablement of our employees to dedicated Success Managers for all agency accounts.

Scalable-Capabilities
Scalable Capabilities

We grow with your needs. Meaning the entire Axelerant delivery team of diverse specialists with experience across multiple technologies is here to support and scale.

Tech-Stack-Diversity
Tech Stack Diversity

Our expertise is not limited to Drupal. We’re steeped in experience working with various Open Source technologies, integrations, and coding languages.

Service-Level-Agreements
Service Level Agreements

Axelerant adheres to custom SLA’s with agencies to ensure issues are handled proactively, with set priority levels. We’re committed to turnaround expectations.

Multi-channel-Communication
Multi-channel Communication

Axelerant employs industry standard communication and workflow tools like Slack and JIRA, but our means are your preferred systems—specified channels and tools only.

Diverse-Platform-Support
Diverse Platform Support

Your end-clients can be hosted anywhere. We offer support for application level requests on platforms like Acquia, Pantheon, Platform.sh, AWS, and others.

Domain-Experience
Domain Experience

Collective expertise in different industries over the course of 12 years of collaborations has us acquainted with multiple end-client fields. We use this only to your advantage.

Customized Processes

We tailor processes for seamless integration with your agency or end-client's team. While we typically follow these phases of Service Design, Service Operations, and Service Delivery—you ultimately choose how we flexibly support your agency.

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Service Design

Application Onboarding

  • Explore Drivers 
  • Implicit & Quality Expectations
  • Desired Outcomes
  • Vision Mapping
  • Collaborative Review

Site Audit

  • Review Development & Deployment 
  • Best Practices Adoption
  • Review Local Setup & Environment
  • Consulting For Value Add 
  • Technical & Functional Knowledge Transfer

Workflow Tailoring

  • Workflow Assessment
  • Defined Checkpoints, Integrations 
  • Service Level Agreements Defined 
  • Accessibility & Reporting 
  • Continuous Service Improvement 
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Service Operations

1

 Corrective

 Event-Driven Operations

  • Workflow Assessment
  • Review & Adoption 
  • Local Setup
  • Value Consulting
  • Knowledge Transfer  

2

 Adaptive

 Plan-Driven Operations

  • Error Correction
  • Capability Enhancement
  • Remove Obsolete Capabilities
  • Ensure Usability 
  • Optimization
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Service Delivery

Our Agency Partners

From being a reliable and trustworthy partner with the right tech expertise and commitment to continuous learning, to being a backend team that can work cost effectively on long projects. Axelerant has been enabling agencies to deliver their projects on time and within budgets since 2005.

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