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Research

Empathize With Users

We delve deep into user behavior by asking the right questions in the right context.

Ethnographic Research
Develop a comprehensive understanding of your user's behaviors. Our UX researchers immerse themselves in the users’ natural environment to derive insights vital for your business.
Personas & Stakeholder Interviews
Listen to what your actual users have to say about their expectations and desires. Understand not just the ‘what’ but also the ‘why’ behind everything they say, feel, and experience when they interact with your brand/product/service.
Remote Usability Testing
Utilize a real feedback loop, aided by the latest tools and technology. Our remote usability testing service can help identify significant issues in the end user's journey on your digital platform.
Contextual Inquiry
Derive the winning formula for your business through a root-cause analysis with the help of tools like surveys, and diary studies, designed with your customers’ needs and pain points in focus.

Solve Right Problems

We help you derive the right insights to solve real business problems.

Heuristic Evaluation
Get a quick report card on the usability levels of your product. Based on the Nielsen Norman Heuristic Evaluation principles, this audit ranges from hot fixes for quicker wins to overall enhancement of the product usability.
Competitor Analysis
Understand where your competitors outperform you. Gather strategic insights to spot and fix problems most relevant to your users and gain an early-mover advantage.
Expert UX Design Audit
Develop highly tailored core design lenses for your product. This audit helps you optimize the product UX through curated audit models offering a complete coverage from design usability to conversion journeys.
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Strategy

Craft Product-Market Fit

Derive insights and contextual product roadmaps to enable growth.

Unification Of Disparate Systems
Merge siloed digital services to build a cohesive business workflow. We dive deep into your business ecosystems, weaving a story of unification to identify and fix internal friction points.
Product UX Roadmaps
Outline UX roadmaps for your product vision. We act at the intersection of requirement development, feature prioritization, technical feasibility, and design delight.
Stakeholder Maps
Develop a deeper understanding of your stakeholder relationships, perspectives, and needs with elaborate visual maps.
User Journey Mapping Workshops
Capture the emotions, pain points, and moments of delight, clarifying user-product relationships across various touchpoints in a user’s journey.
Design Thinking Workshops
Ignite creativity in your teams through a series of activities that balances brainstorming, prototyping, and end-user testing, to solve sociotechnical problems.

Leverage Your Digital Presence

We help you deliver value by creating high-impact digital ecosystems.

Ecosystem Mapping Workshops
Identify and analyze elements within an ecosystem, with a focus on the visual aspect. Use the insights to make your product ecosystems more feasible. 
Service Blueprinting
Map your user-service provider interactions, with detailed front-stage and back-stage activities. Use the insights to identify gaps within your business processes and optimize them for better ROI.
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Design And Branding

Be Development Ready

We help translate your concepts into stunning design.

Information Architecture
Establish a clear and labeled information structure for products and services to enable your users to seamlessly complete their tasks and acquire relevant data.
Wireframes (Digital Prototyping)
Capture user flow for product screens using clear information hierarchy to accommodate business and user needs in a lean layout before diving into visual design.
User Interface Design (Visual Design)
Step beyond aesthetics, enhance engagement, and delight your users with layouts, colors, typography, images, and your existing brand - all culminating into the perfect user interface.
Design Discovery (UX + IA)
Apply structure to your ever-evolving requirements with tailored solutions. Designed to address unique needs, use these for sustainable growth of your product.

Craft Your Design Language

We help create unique & appealing design language.

Design Systems
Build scalable systems to ensure visual and elemental consistency and efficiency across your products. Accelerate your design and dev cycles with minimal efforts.
Design Sprints
Leverage Google's Design Sprint Framework with our five-day sprints to rapidly validate ideas, solve problems, and make informed decisions.
Visual Identity And Branding
Craft a cohesive and memorable visual identity that rightly encapsulates the essence, values, and aspirations of your brand across phygital touchpoints.
Illustrations And Iconography
Breathe life into brand narratives, using creative illustrations and iconography to convey complex ideas. Use a blend of artistic finesse to captivate audiences.

Clicks To Conversions: Streamlining The User Journey On The Red Hat Developer Portal

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Modernizing WRAP’s Website Through Expert UX Audit

View Case Study

Intuitive, Accessible, & Personalized UX For UEL

Coming soon…

Are you on a budget for the next BIG THING in design?

We've got you covered with our carefully tailored and high-ROI design packages to get started.

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Research

Voice Of
Customer

  • User Personas
  • Opportunity Canvas
  • Empathy Maps
  • Stakeholder Maps
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Design

Concept
Flows

  • Sitemaps
  • UI Mockups
  • Screen Flows
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Strategy

Impact
User Journey
Mapping

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Research

Usability
Heuristics
Audit

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Research

Competitor
Analysis

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Research

Interactive
Prototypes

  • Instant User Testing
  • Figma Smart Animations
  • Hubspot Prototyping
  • Click Throughs
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This is the step 1 in you package

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Our clients love us!

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Evan Roberts Senior Technical Manager, Red Hat

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Client 1 Senior Technical Manager

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Client Img 2 Senior Technical Manager

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Client name3 Senior Technical Manager, Red Hat

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